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Get the lowdown of our

TERMS OF USE

Everything you need to know when ordering from us, from shipping through to the Design process.

Thank you for shopping with us, to find out the status of your order enter the order number and your email address.

We do try our best to get every order out as soon as possible, everything is made by hand, and is not picked from a shelf and packed, whatever you have ordered is cut to your requirements, painted, then might be designed, then might even have carpentry, then always quality checked and then packed, so please do be patient with us.

If you require your order for a specific date, please do contact us at least 3 days before the event just, so we can 100% confirm we will get it to you for your event.
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