Dispatch Times
Please note that all of our products are made to order and therefore usually cannot be dispatched the next working day. If you require a product urgently, please call us, and we will aim to make and dispatch your order in time.- Blank Boards (standard sizes) : 1 - 3 Working Days.
- Blank Boards (bespoke sizes) : 1 - 5 Working Days.
- Framed Boards, Pavement Signs, A-Boards etc : 2 - 7 Working Days.
- Magnetic Chalkboards : 3 - 10 Working Days.
- Blank Shaped Boards : 2 - 7 Working Days.
- All Boards with Logos or General Artwork : 2 - 7 Working Days.
- All Boards with Menus or Table Plans : 2 - 7 Working Days.
Shipping Costs
Our standard delivery prices are :
£5.99 for items sent by DPD – this is typically for small items under A3 size.
£10.99 for delivery by DPD courier – this is typically for Mid-size items over A3 size.
£23.99 for delivery by DPD freight – this is typically for larger items (1 metre and above).
Please note that these delivery times are an ESTIMATE only and delivery dates may vary due to the high demand of products, we will try to keep customers updated if an item will be delayed. Although we try to keep our standard size boards in stock, occasionally items might be out of stock; in this case, we will inform you if it will delay your order.
IMPORTANT NOTICE
Please be aware that we are not responsible for items once they are sent out for delivery. If an item is delayed by our courier company or damaged we are not liable, however, we will investigate and try to resolve the problem. All items sent by courier should arrive the next working day once they are sent out for dispatch. If this is not the case, we will investigate the issue with our courier company.
If there is damage externally, please refuse to sign for the package and let us know immediately. Please check the contents thoroughly before signing. If your chalkboard is damaged on the inside upon opening, please let us know immediately, but if you have signed for the goods there will be a charge for replacement.
Shipping Policy
Shipping & Delivery FAQ's
Before Accepting the goods:
Please check all contents BEFORE signing for the goods, by signing for the goods you are agreeing you have received the item(s) in good condition, and you are accepting them. ALL our products are CUSTOM ORDERS the on-line and distance selling regulations do NOT apply, so you must check contents before signing for the goods.