Please read before ordering.Please check all contents BEFORE signing for the goods, by signing for the goods you are agreeing you have received the item(s) in good condition, and you are accepting them. If the wedding board has been damaged in transit, you must sign as damaged, and contact us immediately, so we can product another one for you and get it out as soon as possible! So please make sure you check contents before signing for the goods, we use DPD courier which has been voted UK's most reliable courier but that being said, unfortunately no couriers are perfect...
Below are some FAQs that are asked the most from our customers, if you have any other questions, please use live chat, call us or send an email to us here : Support@Cre8iveDesign.co.uk
Shipping & Delivery
Before Accepting the goods:
Please check all contents BEFORE signing for the goods, by signing for the goods you are agreeing you have received the item(s) in good condition, and you are accepting them. ALL of our products are CUSTOM ORDERS the on-line and distance selling regulations do NOT apply, so you must check contents before signing for the goods.
You can still order as a priority, should you be let down by a supplier or other various issues. We will always try our very best to make sure each order is processed properly so that you have exactly what you need for your special day!
If there are any changes to be made, the design team will make those changes within 48hrs and a new visual will be emailed to you for your final approval. Once approved, the board will be sent to print. It will be printed same day or next day for dispatch on the following day.
Should there be any issue that we are at fault, we will of course replace the item as a priority and send a replacement to you.
Should the issue lie with the customer, we can of course resupply a new version of the board at a resupply and redelivery cost to the customer.